How can I ensure the plumber or water filtration provider I choose has a plumbing license?

Visit the GA Secretary of State website using the following link:

Select – Licensing, search for a licensee, individual licensees, and enter the criteria.  Once you enter the first and last name you will be able to view if the license is active or expired as well as any public discipline against the license holder

Is my water filtration provider required to have a valid plumbing license?

Yes, due to the nature of the work being performed while installing a whole house water filtration system, the provider must be a licensed plumber.  Unlicensed providers risk the health and safety of you and your family by not having the knowledge required to prevent contaminates from entering your potable water supply.

If I choose an unlicensed plumber to provide my plumbing service, or an unlicensed water filtration provider to install a whole house water filtration system. What risk am I taking?

You are taking a massive risk that can endanger yourself and those around you. Unlicensed providers can contaminate your potable water, introducing bacteria causing illnesses and more serious water related syndromes. You will place yourself at an increased risk of flooding or even fire in your home or business. Something as simple as adjusting your water heater setting to unsafe levels can cause premature wear and permanent damage to your equipment.

Can a plumber with a Journeyman’s license contract water filtration or plumbing services?

NO, only a master plumber can enter into a contract for water filtration instillation.  Only a master plumber can enter into a contract for plumbing service, installation and repair work.

How can I tell if I have hard water?

Water hardness is demonstrated by scale in water heaters or on plumbing fixtures, by soap deposits on dishes and fabrics, and by soap scum in sinks and bathtubs.

What makes my water hard?

As water passes through the atmosphere in the form of rain, snow, sleet, hail, dew, or fog, it picks up impurities and gases. And, because water is the universal solvent, it picks up even more impurities as it travels through the earth as ground water. What ever the water comes in contact with it will dissolve a part of it.

Why do my sinks and fixtures turn yellow?

One of the most common water treatment problems found in well water is iron. Iron can be found in 3 different forms.

Ferrous iron (dissolved) – Although not visible it is the most common type of iron. Later when oxygen is mixed with ferrous iron it stains sinks, toilets and laundry especially when bleach is added. To reduce levels of ferrous iron, softening and or filtration is performed.

Ferric Iron (suspended) – Ferric iron or brown water iron is oxidized and forms particles. Normally these particles can be seen once settled down, the particles can be seen in a glass of water. Sometimes these particles are to small to be seen and very difficult to remove.

Iron bacteria – Iron bacteria is a general term given to iron that can leave a slimy growth or build up in toilet tanks and sometimes clogs filters, softeners and pipes. These bacteria are not harmful, but are considered a nuisance bacteria because of their difficulty in removing.

Why does my water smell like rotten eggs?

Hydrogen sulfide gas is a naturally occurring contaminant, which gives water a disagreeable rotten egg odor or taste. This usually indicates the presence of some form of non-harmful mineral reducing bacteria in the well. Testing is very difficult because it is a gas and it comes out of solution very quickly. There are no known health effects; however hydrogen sulfide can also make the water somewhat corrosive.

My water doesn't taste good, yet it tested out O.K. What does this mean?

There are two types of water problems: Primary problems — the dangerous sort of problem and Aesthetic problems — things that affect the taste, look or smell of the water. Strange as it may seem, you could have an aesthetic problem (such as iron or manganese) that will not pose an actual health risk.

Why does my drinking water sometimes look cloudy?

Once in a while you get a glass of water, and it looks cloudy; maybe milky is a better term. After a few seconds it miraculously clears up! The cloudiness is due to tiny air bubbles in the water. Like any bubbles, the air rises to the top of the water and goes into the air, clearing up the water. The water in the pipes coming into your house might be under a bit of pressure, and gases (the air), which are dissolved in the pressurized water, will come out as the water flows into your glass, where is under normal atmospheric pressure.

Are water softeners harmful to my septic system?

No, for functioning and properly sized septic systems, water softeners pose no adverse effects, and may be beneficial.


Several studies have been made to determine the exact nature of water softener recharge waste effluents and their effects on private sewage disposal systems. These studies evaluated three major areas, all dealing with the effect of effluents developed during the recharge of household water softeners. First, it was important to study the effect of dissolved salts in softener recharge effluents on biological action in septic tank systems. These studies demonstrated that recharge effluent from water softeners had no deleterious effect on the biological action in a septic tank and that the recharge waste effluents may actually stimulate biological action.


Second, it was felt important to assess the hydraulic effect of the volume of water softener waste water. These studies demonstrated that the volume of recharge effluent from a water softener is less than that of present day automatic clothes washers. The amount of waste effluent developed by a typical household water softener during recharge is about 50 gallons containing calcium, magnesium, and sodium chlorides. The frequency of recharge is dependent on water hardness, water usage, and recharge salt dosage.


The last area of study concerned the effect of softener recharge effluents on soil percolation in septic system drain fields. This portion of the study is important since much of the literature on irrigation contains references to the adverse effects of high sodium water on soil structure and permeability, particularly in clay-type soils. The study concluded that there was an important difference between water softener effluents and sodium effluents, which has an important bearing on soil percolation and permeability.


The important difference is that water softener effluents contain significant amounts of calcium and magnesium and thus are not really sodium effluents alone. Calcium and magnesium counteract the effect of sodium and help maintain and sustain soil permeability, even in susceptible clay-type soils. Thus, it appears that water softener recharge effluent brine will not affect biological digestion, hydraulic load, or leach field permeability in a septic tank system.


However, if the leach field is composed of swelling clays, permeability will be reduced regardless of the presence of water softener effluent. Moreover, calcium and magnesium contained in recharge effluents actually increased soil permeability. Salts in the waste effluent from recharge of water softeners created no hydraulic conductivity or percolation problems in a properly designed septic tank seepage field. In fact, it was found that soil percolation was increased by water softener recharge effluents, as compared to soil receiving household sewage effluents without the addition of effluents from the recharge of water softeners. In other words, lower hydraulic conductivity (HC) might result if regeneration or recharge wastes from water softeners were not allowed to enter the septic tank seepage field. In this case, the beneficial effects of calcium and magnesium would be lost. This would occur if the regeneration wastes were not discharged to the septic system, but to a dry well, roadside ditch, or other point.


One study was conducted by soil scientists at the University of Wisconsin and dealt solely with anaerobic septic tank systems. The other study, conducted by the National Sanitation Foundation, dealt solely with aerobic tank systems. Conclusions reached in this study were as follows: Water softener regeneration wastes demonstrated no adverse effects on home aerobic waste water treatment plant performance, even when stressed by loading at a use rate simulating ten persons (twice the average use rate). There was no difference in performance between days in which the plant received regeneration wastes and days in which it did not.

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